The top of your funnel is always hungry. With Google’s imminent cookie phase-out, increased data privacy regulations, and the impact of Apple’s iOS updates on Facebook advertising, it has become a lot harder to feed the funnel using third-party data to find and acquire new customers. If there’s a silver lining to this situation, it’s that the necessary increased focus on fostering relationships with customers means you’ll understand them better and be able to provide better experiences, ultimately increasing customer lifetime value.

YouTube is an eCommerce channel that can’t be ignored. In addition to being the second most popular social platform after Facebook with more than 2 billion monthly users worldwide, YouTube is also the second most popular search engine after Google. Research shows that 90% of consumers say they discover new brands or products on YouTube, and 40% say they have purchased those products. Seventy-five percent of consumers say that using YouTube makes for a better shopping experience. 

The Tupperware party is back. Although you may not have heard the term “social commerce,” it’s not something entirely new under the sun. Like the Tupperware parties of yore, it’s essentially word-of-mouth marketing or direct-to-consumer selling – but in a nifty new package. Instead of in someone’s living room, the action happens online.