1. Integrated Order Tracking for Better Customer Experience (CX)


    How do you define your brand’s end-to-end customer experience? Does it cease after the purchase transaction goes through? Consider your own eCommerce shopping experiences – you’re really not done “shopping” until that package arrives at your doorstep. In fact, for leading DTC brands, the customer experience (CX) never stops. These brands strategically leverage ongoing opportunities for post-purchase customer engagement with their brands via lifestyle content, personalized recommendations, and more. 

  2. Improve Your E-commerce User Experience with Address Verification Systems

    Online sellers are investing in technologies to make sure customers have a great experience along the entire buying journey. A key moment for customers in the journey comes during the transition from considering a product, to actually paying for it.

    Within this transaction, sellers rely on users to navigate common forms to share their shipping location.

    Google Maps Address Autocomplete


    Humans are superb at accidentally putting wrong information into forms. This can be particularly troublesome when forms are the primary mechanism for getting products to customers.