Having great products and innovative marketing aren’t enough to win market share – brands need to take a good, hard look at customer experience too. eHouse CEO Aaron Quinn has a lot to say about customer experience and recently shared his insights on ReCharge’s podcast, Hit Subscribe. Learn what he thinks about the current state of eCommerce, where he thinks it’s headed and what brands need to do to “own” the customer experience. He also delves into ways to create value for customers, beyond discounts and free shipping, what’s needed to get ready for this year’s holiday season, and discusses the future of voice commerce. Listen now>