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7 MIN READ

The ROI of the VL by eHouse Platform

The central challenge of multichannel commerce has always been how to cut costs while increasing the return on investment. No longer a simple matter of purchasing and plugging in applications, strategic technological adoption is a cornerstone to creating and maintaining stable and predictable growth.
“The only constant in commerce is change” - Shopify Plus

The central challenge of multichannel commerce has always been how to cut costs while increasing the return on investment. No longer a simple matter of purchasing and plugging in applications, strategic technological adoption is a cornerstone to creating and maintaining stable and predictable growth.

With a major focus on growth, while reducing risk and costs, data integration is now, more than ever, a key strategic component to improving efficiency and accuracy while reducing costs. With VL by eHouse’s managed data integration platform as a service, our experts manage the platform for you so you can manage your business. Focus on your core business, not the integrations.

Key Findings

For the average VL by eHouse Platform user, across all usage Tiers for the four days constituting the 2024 Black Friday/Cyber Monday period (November 25-28). All numbers are USD unless otherwise indicated.

Introduction

With over 30 years in the data movement and integration space, VL by eHouse empowers businesses to accelerate growth by integrating their systems, channels, partners, and applications based on their unique needs, rules, and processes. Top global mid-market brands trust us to move data seamlessly through their infrastructure as they grow and diversify their business.

Our unique consultative approach to data integration means a better data integration strategy for your business’ lifetime. We replace self-serve integration platforms, DIY, plug- and-play, and/or manual processes with our managed iPaaS (Integration Platform as a Service) solution, putting the maintenance and functionality of your integrations on our in-house team of experts and leaving you to run your business.

PART ONE:

The VL by eHouse Platform

With the VL by eHouse integration platform, you can easily connect your different multichannel, eCommerce, ERP, or EDI systems together via our managed service. Whether B2C, B2B, or any combination thereof, the VL by eHouse iPaaS managed integration service helps your business function more efficiently and effectively by integrating all your cloud and on-premise applications.

VL by eHouse is uniquely able to work with complex systems, technology stacks, and customized applications, integrating them fully into your technology stack while meeting key business rules & requirements and data treatments for true 100% data integration and automation. Our managed service approach allows our pre-existing connectors to be quickly configured to your business, giving our customers faster onboarding times and scalability across their sales channels.

The fully scalable technology powering your VL by eHouse integrations means your business's data will flow not only according to your strategy and business rules, but that your Connectors are as effective during standard selling periods as they are for high-volume sprints. Our integrations are point-to-multipoint, meaning data from a single application can be sent to multiple targets in a bundled workflow, giving your business the flexibility to grow without any interruptions or the need to manipulate data at either end of the integration.

PART TWO:

VL by eHouse Platform & Managed Service Benefits

Up to 100% reduction in cost and asset allocation for internal development, maintenance, and updating of integrations. This cost is internalized by VL by eHouse and is reinvested in the VL by eHouse Platform for the benefit of our users through continuous integration/continuous development (CI/CD). The benefits include: 

  1. Faster onboarding of channels, consultation on the technology stack to meet strategic needs
  2. Free up the time of your internal IT team
  3. Eliminate risk-prone manual data processes
  4. Keep customers, partners and suppliers informed and happy
  5. Data security and continuity of service
  6. Unlock the value from data to predict and avoid business disruptions, including support in predicting future payloads
  7. Real-time integration where possible
  8. Subscription-based managed service, OPEX vs CAPEX
  9. Data mapping, routing, harmonization, data accuracy and error notifications
  10. Reduce vulnerabilities to tech debt risk
  11. B2B & B2C integration environment
  12. EDI
  13. EU-GDPR compliant

Scalable integration at a fraction of the cost

PART THREE:

Risk Management with VL by eHouse

Tangible and measurable reduction in cost and low return on investment period, especially for periods of high-volume sales.

90-100% reduction in data errors from manual processes and/or ineffective integration solution replacement, including for “do it yourself” hard-coded integrations (DIY), and plug-and-play (apps).

Fraud awareness: When fraud risk is identified as ‘high’ by the integrated ecommerce platform, VL by eHouse does not process the order.

Technical customer service: Speak directly with your dedicated project manager or the developers who work on your project(s). All in-house, all-Canadian, and with a 24-hour or better response time no matter your location around the world.

Take control of your data when it matters most: Clear insight into your integrations and the performance on your investment via the VL Dashboard. Gain better insight into your data and efficiencies, including where inventory lives in multi-inventory location scenarios and insight into how best to maximize inventory churn.

Deeply technical actionable solution: A validated action plan; co-consultation and technical discovery on key assets as related to integration project(s).

Trend monitoring, Mandatory API deprecations and updates, and new Connector onboarding: Our dedication to continuous integration/continuous development (CI/CD) combined with our managed service approach to integration means our team is always developing new Connectors for our user base. This includes updates to platform APIs, webhooks, and other regularly required maintenance that integrations require, as well as monitoring for deprecated platform API's.

Integration and eCommerce with VL by eHouse by the Numbers

The average VL OMNI Merchant profile, as based on Black Friday/Cyber Monday 2024

PART FOUR:

The VL by eHouse Consultation-to-Delivery+ Process

Discovery & Holistic Strategy Development
  • Co-consultation and technical discovery
  • Matching integration goals with project deliverables
  • Meshing strategy with technology applications
  • Expert insight on multichannel commerce and back-office system integration
  • Deep integration expertise

Implementation
  • Thorough technical onboarding
  • Providing detailed integration project outline
  • Working directly with all stakeholders
  • Offers support in predicting future payloads and can accommodate service dimensioning proactively
  • Launching Connectors in line with project deliverables

Lifetime Managed Services
  • Agile and cost-effective change requests and additions
  • Ongoing consultation on new objectives and strategies
  • Ongoing access to VL by eHouse
  • Continuous Monitoring
  • Solution support and scalability
  • Partner onboarding, insight, and recommendations
  • Technology succession plans, technology stack strategy development, new project support

How Can We Help?

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